Pegasus Opera Gold Plan Support. People often ask how Pegasus Opera Gold Plan Support is so very different from support systems offered by other Pegasus Opera Authorised Resellers. We have a one word answer: "responsibility". Over and over again users of Pegasus Opera have come to us saying that they do not even doubt the competence of their existing reseller it is just that they are not taking responsibility for solving the cause of a problem as opposed to its symptoms. They say that they are charged over and over again for curing the manifestation rather than the source of a problem.

Under Pegasus Opera Gold Plan Support your problem becomes ATW's problem and we, ATW, have a vested interest in solving it quickly and, more importantly, permanently.

What is the Pegasus Opera Gold Plan Deal?

Gold Plan customers pay a fixed and very modest monthly fee for unmetered on-site support. We often say that we believe that your relationship with us should be, in the last resort, similar to the one that Basil Fawlty had with Manuel! You should be able to smack us around the head or poke us in the eyes and say "don't argue with me or give me excuses, fix it!" With ATW it never has to go that far.

Pegasus Opera Gold Plan Support is a support system designed for companies that use Pegasus Opera "in anger". A large number of companies starting to use Pegasus Opera in the 1990s moved from Unix networks and such products as Tetra and Multisoft Premier. Their main concern was to reduce support costs but they were pleased to find that Pegasus Opera delivered excellent functionality performance. Those who were using the extensive sales & purchase order processsing and bill of materials modules did however find that it demanded outstanding support. It was for firms such as these that ATW developed its Pegasus Opera Gold Plan support. To give one example, for a monthly fee starting at only £175+VAT per month, ATW will provide up to 5 days of on-site problem solving support of Pegasus Opera.