Computer network services

The computer network services team at ATW specialises in specifying, installing and maintaining computer networks for small and medium sized businesses. We support most major applications, with particular expertise as a Microsoft Certified Partner in Microsoft Operating Systems and Server Software.

Our services are split between:

• IT consultancy for business networks
• Supply and installation of network systems
• Ongoing IT and network support.

Since our clients rely heavily on their computers and software applications, we provide them with “total” support which includes servicing and maintenance, network planning and installation and rapid-response problem solving and support. We offer support in a number of ways: either on-site, by telephone, e-mail or by remote control – whichever suits the client best at the time. For further information go to computer network support.

We develop and manage effective client relationships at every level of an organisation. At operations level, a lead engineer is responsible for each client, enabling us to develop a thorough understanding of the client’s systems.

Regular meetings with the client ensure a full understanding of any issues so that we can be sure that we continue to give the best advice at all times.

We also believe in regular contact at board level to ensure that the client is satisfied with our work and has the opportunity to discuss matters that are of strategic importance aligning the IT strategy with the overall business plan.

Computer HardwareComputer Upgrades Network InstallationNetwork InstallationMicrosoft Small Business Server Network SupportComputer Network Support Regular Remote Monitoring